Computer Technician

Job Summary:

The computer technician will perform a variety of tasks including software/hardware installation, diagnosis, repair, and maintenance of predominantly Windows-based PCs and components. This position requires work to be performed both in-office, as well as at client sites.

Job Description:

• Perform a variety of technical tasks as mentioned above as they relate to computers and computing components, networks, operating systems/software, printers and assorted peripherals. Additionally, you may need to diagnose and correct equipment failure/malfunctions and repair/replace malfunctioning equipment.
• Develop and maintain relationships with our new and existing users requiring regular support. Provide information and/or technical assistance to users concerning the development and maintenance of the computer network or for resolution of software-specific problems.
• Recommend improvements to operating procedures; write and maintain procedure manuals. Assist in the development of long range planning for new projects and computer hardware needs.
• Maintain accurate and current records on repair, installation and removal of equipment; provide appropriate logging and tracking of hardware malfunctions. Provide accurate and timely billing for clients.

Experience/Requirements:

• Three years experience as a computer technician or related position. Candidates with less than three years of "real world" experience will be considered if exceptional in knowledge or if the applicant has a combination of relevant education and/or experience.
• Knowledge of Microsoft™ Windows (NT, 98, 2000, XP and Server) operating systems and experience in a PC-based environment.
• A professional appearance and demeanor, as you will be representing our company to clients.

Education/Training:

Reading, writing and analytical skills equivalent to a high school education.

Pay & Benefits:

Pay is based on experience and performance. Benefits are provided to eligible employees.

How To Apply:

Applications will be accepted in person only at our offices located at 1049 State Street, in Bettendorf (We're across the street from Dairy Queen in downtown Bettendorf). You can fill out an application in our offices, or download the .PDF, complete it and drop it off. Resumes received without a completed CTI application will not be considered.